Dell Smart Monitor & Integrated Hub
Dell Smart Monitor & Integrated Hub
2020
Timeline
UI/UX Designer
Role
© Copyright Swapnil Bapat. All Rights Reserved.
© Copyright Swapnil Bapat. All Rights Reserved.
About
Connected is a psychometric test combined with a profiling tool. The project focuses on profiling family dynamics, with a secondary function of educating parents on their children's behavioural patterns, and conflict management.
Goals
1
Seamless onboarding
Create a straightforward and engaging onboarding process to ensure users complete the 60-question psychometric test.
1
Seamless onboarding
Create a straightforward and engaging onboarding process to ensure users complete the 60-question psychometric test.
2
User-Friendly Interface
Design a test interface that is familiar and easy to navigate, reducing cognitive load and improving user experience.
2
User-Friendly Interface
Design a test interface that is familiar and easy to navigate, reducing cognitive load and improving user experience.
3
Informative Profiles
Provide detailed and intuitive profile displays that break down results into domains (PEAKS) and facets, making complex data easy to understand.
3
Informative Profiles
Provide detailed and intuitive profile displays that break down results into domains (PEAKS) and facets, making complex data easy to understand.
4
Informative Profiles
Provide detailed and intuitive profile displays that break down results into domains (PEAKS) and facets, making complex data easy to understand.
4
Informative Profiles
Provide detailed and intuitive profile displays that break down results into domains (PEAKS) and facets, making complex data easy to understand.
5
Increased Engagement
Ensure high user engagement and satisfaction through a well-designed and insightful tool.
5
Increased Engagement
Ensure high user engagement and satisfaction through a well-designed and insightful tool.
Profile creation
Straightforward onboarding and questionnaire process. The goal was to move the the user along to finish 60 questions (as per the psychometrics provider - RCI), to ensure that they would want to get pay off and create an account with us.
Test interface
The interface of the test is designed to be similar to other personality quizzes that are commonly taken in order to maintain a certain level of familiarity. The 5 different choices represent an even spectrum and allow a parent to select a middle ground should they not feel like they are on either spectrum of the question.
Challenge: Compromise on the amount of information to be shown and display the user's profile in an intuitive manner. It was key to not overwhelm the user, and highlight keywords used in their psychometry assessment. The result was to include tags that were relevant to the user's profile, with a toggle to view all possible tags.
Expansion into full profile
This view breaks down the results into Domains (PEAKS) and then into their individual facets (e.g. Preparedness). It also accommodates the comparison feature as mentioned above. This feature primarily serves to fulfil the goal of educating users on the psychometry testing, as well as to provide a deep insight into how the psychometric score is further broken down.
Digital books
Displaying content in the form of digital books was a big challenge. It meant that I had to create an interface with a user experience that was able to display different types of media in a intuitive manner.
Contextual resources
With articles available for users to read under the resources tab, it is key to be able to link them to how parents can better understand their own child. In the design, each resource tab is tagged to categories such as 'Stress Control' and 'Preparedness' which in turn is linked to the different PEAKS facets.
Ways of working
A
UX Research
Conducted research on existing personality quizzes and psychometric tests to understand best practices and user expectations.
A
UX Research
Conducted research on existing personality quizzes and psychometric tests to understand best practices and user expectations.
B
Prototyping
Developed and tested multiple iterations of the onboarding process, test interface, and profile display to ensure usability and engagement.
B
Prototyping
Developed and tested multiple iterations of the onboarding process, test interface, and profile display to ensure usability and engagement.
C
User Testing
Gathered feedback from parents to refine the design, focusing on ease of use and clarity of information.
C
User Testing
Gathered feedback from parents to refine the design, focusing on ease of use and clarity of information.
D
Iterative design
Continuously improved the interface based on user feedback and testing results, ensuring a user-centered design approach.
D
Iterative design
Continuously improved the interface based on user feedback and testing results, ensuring a user-centered design approach.
Impact
1
Increased User Engagement
The familiar test interface and streamlined onboarding process resulted in higher completion rates for the psychometric test.
1
Increased User Engagement
The familiar test interface and streamlined onboarding process resulted in higher completion rates for the psychometric test.
2
Enhanced Understanding
Users appreciated the intuitive display of profiling results, with many parents reporting better understanding of their children’s behavioral patterns.
2
Enhanced Understanding
Users appreciated the intuitive display of profiling results, with many parents reporting better understanding of their children’s behavioral patterns.
2
Improved Resource Utilization
Linking resources to specific profile facets made it easier for parents to find relevant information, increasing the use and value of the educational content.
2
Improved Resource Utilization
Linking resources to specific profile facets made it easier for parents to find relevant information, increasing the use and value of the educational content.
Conclusion
This project highlighted the importance of balancing detailed information with intuitive design. By focusing on user needs and continuously iterating based on feedback, we created a tool that not only profiles family dynamics but also educates and empowers parents. Future steps include further usability testing to refine the design and exploring additional features to enhance user engagement and educational value.
The project demonstrated how thoughtful UX design can transform complex processes into user-friendly experiences, ultimately helping families understand and manage their dynamics more effectively.
"In the realm of user-experience design, Swapnil has displayed a talent for understanding user-centric interaction and translating that into functionally sound user interfaces."
Elliot Tan
CEO of Start Something Studios
Connected SG
Connected SG
2021
Timeline
UI/UX Designer
Role
About
Connected is a psychometric test combined with a profiling tool. The project focuses on profiling family dynamics, with a secondary function of educating parents on their children's behavioural patterns, and conflict management.
Goals
1
Seamless onboarding
Create a straightforward and engaging onboarding process to ensure users complete the 60-question psychometric test.
1
Seamless onboarding
Create a straightforward and engaging onboarding process to ensure users complete the 60-question psychometric test.
2
User-Friendly Interface
Design a test interface that is familiar and easy to navigate, reducing cognitive load and improving user experience.
2
User-Friendly Interface
Design a test interface that is familiar and easy to navigate, reducing cognitive load and improving user experience.
3
Informative Profiles
Provide detailed and intuitive profile displays that break down results into domains (PEAKS) and facets, making complex data easy to understand.
3
Informative Profiles
Provide detailed and intuitive profile displays that break down results into domains (PEAKS) and facets, making complex data easy to understand.
4
Informative Profiles
Provide detailed and intuitive profile displays that break down results into domains (PEAKS) and facets, making complex data easy to understand.
4
Informative Profiles
Provide detailed and intuitive profile displays that break down results into domains (PEAKS) and facets, making complex data easy to understand.
5
Increased Engagement
Ensure high user engagement and satisfaction through a well-designed and insightful tool.
5
Increased Engagement
Ensure high user engagement and satisfaction through a well-designed and insightful tool.
Profile creation
Straightforward onboarding and questionnaire process. The goal was to move the the user along to finish 60 questions (as per the psychometrics provider - RCI), to ensure that they would want to get pay off and create an account with us.
Test interface
The interface of the test is designed to be similar to other personality quizzes that are commonly taken in order to maintain a certain level of familiarity. The 5 different choices represent an even spectrum and allow a parent to select a middle ground should they not feel like they are on either spectrum of the question.
Challenge: Compromise on the amount of information to be shown and display the user's profile in an intuitive manner. It was key to not overwhelm the user, and highlight keywords used in their psychometry assessment. The result was to include tags that were relevant to the user's profile, with a toggle to view all possible tags.
Expansion into full profile
This view breaks down the results into Domains (PEAKS) and then into their individual facets (e.g. Preparedness). It also accommodates the comparison feature as mentioned above. This feature primarily serves to fulfil the goal of educating users on the psychometry testing, as well as to provide a deep insight into how the psychometric score is further broken down.
Digital books
Displaying content in the form of digital books was a big challenge. It meant that I had to create an interface with a user experience that was able to display different types of media in a intuitive manner.
Contextual resources
With articles available for users to read under the resources tab, it is key to be able to link them to how parents can better understand their own child. In the design, each resource tab is tagged to categories such as 'Stress Control' and 'Preparedness' which in turn is linked to the different PEAKS facets.
Ways of working
A
UX Research
Conducted research on existing personality quizzes and psychometric tests to understand best practices and user expectations.
A
UX Research
Conducted research on existing personality quizzes and psychometric tests to understand best practices and user expectations.
B
Prototyping
Developed and tested multiple iterations of the onboarding process, test interface, and profile display to ensure usability and engagement.
B
Prototyping
Developed and tested multiple iterations of the onboarding process, test interface, and profile display to ensure usability and engagement.
C
User Testing
Gathered feedback from parents to refine the design, focusing on ease of use and clarity of information.
C
User Testing
Gathered feedback from parents to refine the design, focusing on ease of use and clarity of information.
D
Iterative design
Continuously improved the interface based on user feedback and testing results, ensuring a user-centered design approach.
D
Iterative design
Continuously improved the interface based on user feedback and testing results, ensuring a user-centered design approach.
Impact
1
Increased User Engagement
The familiar test interface and streamlined onboarding process resulted in higher completion rates for the psychometric test.
1
Increased User Engagement
The familiar test interface and streamlined onboarding process resulted in higher completion rates for the psychometric test.
2
Enhanced Understanding
Users appreciated the intuitive display of profiling results, with many parents reporting better understanding of their children’s behavioral patterns.
2
Enhanced Understanding
Users appreciated the intuitive display of profiling results, with many parents reporting better understanding of their children’s behavioral patterns.
2
Improved Resource Utilization
Linking resources to specific profile facets made it easier for parents to find relevant information, increasing the use and value of the educational content.
2
Improved Resource Utilization
Linking resources to specific profile facets made it easier for parents to find relevant information, increasing the use and value of the educational content.
Conclusion
This project highlighted the importance of balancing detailed information with intuitive design. By focusing on user needs and continuously iterating based on feedback, we created a tool that not only profiles family dynamics but also educates and empowers parents. Future steps include further usability testing to refine the design and exploring additional features to enhance user engagement and educational value.
The project demonstrated how thoughtful UX design can transform complex processes into user-friendly experiences, ultimately helping families understand and manage their dynamics more effectively.
"In the realm of user-experience design, Swapnil has displayed a talent for understanding user-centric interaction and translating that into functionally sound user interfaces."
Elliot Tan
CEO of Start Something Studios
© Copyright Swapnil Bapat. All Rights Reserved.
© Copyright Swapnil Bapat. All Rights Reserved.